Privacy Policy
AYLENSALE LTD ("we") is the data controller for personal data processed through AYLENSALE. This Privacy Policy explains how we handle personal data under UK GDPR and the Data Protection Act 2018.
1. Data we collect
- Identity and contact data: name, email, phone, business details
- Account and verification data: login credentials, KYC/AML information where required
- Transaction data: bids, deposits, refunds, auction outcomes, payment references
- Technical data: IP address, device, cookies, logs, fraud signals
- Communications: support messages, notifications preferences
2. How we use data
We process data to provide the marketplace, verify identity, manage deposits and refunds, prevent fraud, comply with law, improve services, and communicate with you. Lawful bases include contract, legal obligation, legitimate interests, and consent where required.
3. Sharing
We share data with payment providers, identity verification partners, cloud hosting providers, professional advisers, and authorities where legally required. We do not sell personal data.
4. International transfers
Where data is transferred outside the UK, we use appropriate safeguards such as UK IDTA/addendum or adequacy regulations.
5. Retention
We retain data as long as needed for the purposes above, including legal, tax, and dispute records, then delete or anonymise it.
6. Your rights
You may request access, rectification, erasure, restriction, portability, and object to certain processing. You may withdraw consent where processing is consent-based and complain to the ICO (ico.org.uk).
7. Security
We apply administrative, technical, and organisational measures appropriate to risk. No system is completely secure.
8. Automated decision-making
We may use automated scoring for fraud and trust risk. You may request human review where required by law.
9. Children
AYLENSALE is not intended for under-18s. We do not knowingly collect children's data.
10. Contact
Data protection enquiries: privacy@aylensale.com · Data Protection Officer contact available on request · AYLENSALE LTD (Company No. 16874751) · Registered office: 2a Blenheim Walk, Corby, England, NN18 9HA