Help

Glossary

Plain-English meanings of the trade words you will see on AYLENSALE — from job lots and grades to pickup codes.

Buying basics

Lot
One item or bundle that you bid on or buy as a single unit. The price covers everything in the lot.
Job lot
A mixed bundle of stock sold together for one price — often returns or overstock. Items are not priced one by one, which is why resellers like them.
Pallet
Boxed stock stacked on a wooden base and wrapped for transport. A full UK pallet is about 120 × 100 cm and can be up to about 1.8 m tall; half and quarter pallets are smaller. You will need a van or a courier to move one.
Amazon returns
Items that customers sent back to Amazon, or unsold overstock. They can be new, opened, used or faulty — the grade tells you what to expect.
Buy now vs auction
Buy now is a fixed price: you pay online straight away. In an auction you place bids, and the highest bid when the timer ends wins (as long as the reserve is met).

Condition & contents

Grade (A–D)
Our condition score for a lot. Grade A is the best (mostly new or like new); grade D is the lowest (salvage, spares or faulty).
RRP
Recommended retail price — what the items originally sold for new in shops. It shows the potential value, not what you will resell them for.
Manifest
A list of what is inside a lot: item names, quantities and often the RRP. Download it before you buy to check the contents.
Unmanifested
No item list is available, so you buy on the photos and description only. Higher risk, usually a lower price.
Untested / sold as seen
Nobody has checked whether the items work. Expect some to be faulty. There are no change-of-mind returns.

Auctions & bidding

Reserve price
The lowest price the seller will accept. If bidding ends below it, the lot does not sell. “Reserve met” means the current bid is high enough to sell.
Auction Pay
The fee that unlocks bidding on all live auctions. Browsing and watching lots is free — you only need it when you want to bid. The price is shown before you pay.
Bids are binding
A bid is a promise to buy at that price if you win. Winners pay within the stated deadline, usually 48 hours.
Minimum bid step
Each new bid must be at least £1 higher than the current bid. You can always bid more than the minimum.
Auto-bid
Set the most you are willing to pay. We bid for you in £1 steps only when someone outbids you, and never above your maximum.
Extended timer (anti-sniping)
If a bid arrives in the final minutes, a few minutes are added to the clock so everyone has a fair chance to respond. “Extended ×2” means this has happened twice.
Business or consumer buyer
Choose business if you buy to resell. Choose consumer if the goods are for your own use — some legal rights are different.

After you pay

Pickup code
A short code on your paid order. The warehouse only releases your goods to whoever shows it — you or your courier. Keep it private.
Free storage (3 working days)
After payment we store your goods free for 3 working days, until 16:00 UK time. Weekends and bank holidays do not count.
Storage fee
After the free period, storage costs 5% of the goods’ value per working day, minimum £10 a day. Goods not collected within 14 working days are treated as abandoned.
Collection hours
Warehouse 4, Old Manton Station, Oakham LE15 8SZ. Open Mon–Fri 07:00–16:00 (closed weekends and bank holidays).
Self-collect
You, or a courier you book yourself, collect from our warehouse by showing your pickup code.
AYLENSALE driver (delivery partner)
A vetted independent van driver who brings the goods to your address. Drivers quote for your job, you choose one, and you see the price before you confirm.